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The global leader, across all channels IGT’s integrated portfolio of technology, products, and services, including its best-in-class content, is shaping the future of the gaming industry by delivering the innovation that players want. IGT is the world's leading end-to-end gaming company. It is listed on the New York Stock Exchange under the trading symbol "IGT." Its holding company headquarters are in the United Kingdom, with operating headquarters in Rome, Italy; Las Vegas, Nevada; and Providence, Rhode Island. IGT attracts the industry’s top talent, with more than 12,000 employees across the globe. What we do IGT is uniquely positioned to provide the government-sponsored and commercial gaming industry with proven solutions for gaming, lottery, interactive, and social, through every channel across the spectrum, including retail, web, and mobile.
IGT.com Public Gaming May/June 2021 Real-Time Partnership & Strategic Planning Position Texas to Maximize Growth Opportunities
Public Gaming March/April 2021
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FLEXIBLE GAME DESIGN DRAWS PLAYERS
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Ahead of the Game
Sustainable practices support long-term success for stakeholders within and beyond the gaming industry
Please click here to read this article In fulfilling our commitment to deliver entertaining
and responsible gaming experiences for players
everywhere, IGT recognizes the importance of
preserving society’s trust. Through the efforts
of IGT employees around the world, we ensure that
sustainable and responsible practices are woven into
the fabric of our day-to-day operations, continuously
reaffirming our social contract to operate while supporting
a stronger future not only for our business and our
customers, but for their players, the industry, and beyond.
IGT recently released its 12th annual Sustainability
Report, “Ahead of the Game,” an externally
audited document that details how IGT integrates
sustainability throughout the organization. The
report provides data and an in-depth look at
IGT’s sustainability strategy, which recognizes the
interests of a broad range of stakeholders, adopts
transparent and accountable practices, and seeks
to manage those practices to minimize potentially negative impacts. Click here to continue reading
and responsible gaming experiences for players
everywhere, IGT recognizes the importance of
preserving society’s trust. Through the efforts
of IGT employees around the world, we ensure that
sustainable and responsible practices are woven into
the fabric of our day-to-day operations, continuously
reaffirming our social contract to operate while supporting
a stronger future not only for our business and our
customers, but for their players, the industry, and beyond.
IGT recently released its 12th annual Sustainability
Report, “Ahead of the Game,” an externally
audited document that details how IGT integrates
sustainability throughout the organization. The
report provides data and an in-depth look at
IGT’s sustainability strategy, which recognizes the
interests of a broad range of stakeholders, adopts
transparent and accountable practices, and seeks
to manage those practices to minimize potentially negative impacts. Click here to continue reading
THE SELF-SERVICE
EVOLUTION
Taking self-service to the next level
doesn’t require revolution or reinvention.
The most financially beneficial
approach applies the full range
of available solutions for optimal
and responsible lottery sales.
Click here to read this article
“Rolling out self-service might seem simple – and we do so much behind the scenes to make it simple for retailers, customers, and players. But there are a lot of different levers to facilitate the optimal, growth-driving solution for a customer and retailer,” says Gina Easley, IGT Senior Manager National Chain Accounts.
More than any one device or feature, what takes self-service to the next level is the partnership between lotteries, retailers, vendors, and the on-site people involved in deploying the right combination of products and services.
“When we started down the path with the world’s largest retailer a few years ago, they agreed to test IGT vending machines in their Neighborhood Markets in Florida,” says Easley.
“It moved the needle – validating the potential. And as a result of that trial, the retailer’s input, and our own R&D, IGT developed the award-winning GameTouch™ 20, a vending machine now being deployed in more than 70% of the retailer’s lottery-selling Supercenters in the U.S.”
IGT will have about 1,300 GameTouch 20 machines installed in Supercenters across 10 states by the end of 2019.
The GameTouch 20 is part of a full range of IGT self-service products to accommodate different retail environments. “But, once you have the right product, a lottery still has to heavily support the retailer to make it successful,” notes Easley. (See following pages.) IGT provided a combination of consultancy
services, retail support, and aggregated data analytics.
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PUBLIC GAMING INTERVIEWS
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Click here to read this article
May/June Public Gaming Magazine
IGT Global Gaming Insights Exchange 2019
Lottery Researchers Share Advances in New Game Studies at 10th Annual Forum
Click here to read this article
March/April Public Gaming Magazine
BEYOND PRINTING
'Maximizing Every Advantage Across the Instant Category'
March/April Public Gaming Magazine
5 Trends Transforming Retail
January/February 2019 Public Gaming Magazine
Lottery Researchers Share Market Insights and New Methodologies in Madrid - IGT's second International Gaming Insights Exchange' Click here to read
November/December 2018 Public Gaming Magazine
Stepping Up To Stay Ahead
Click here to read
To support sustainability within and beyond the gaming industry, IGT is expanding its corporate citizenship to participate in a set of United Nations Sustainable Development Goals.
Here are some of the other ways that IGT has worked to stay ahead of the game and foster sustainability in the past year:
Recognizing We Are Stronger Together IGT values diversity and inclusion, important drivers of innovation and growth. In 2017, we expanded our Executive Diversity & Inclusion Council to meet the evolving needs of our customers, our people, and our communities.
Staying Mindful of Our Resource Use Our teams around the world collaborated to enlarge the scope of the sites included in IGT’s environmental data-collection tool, one of the reasons why IGT has been recognized by the CDP as a leader in addressing climate change.
Supporting Responsible Gaming The collective efforts of the Company’s global Responsible Gaming Working Group made IGT the only vendor with distinct industry certifications for responsible gaming across the Lottery, Digital, and Gaming segments.
Helping to Build A Better Future IGT has made education a top priority in our community support, collaborating with schools and colleges on a wide range of initiatives, including the launch of a Women’s Entrepreneurship Program in Costa Rica in 2017. Through our After School Advantage program, IGT has built more than 300 digital-learning centers since 1999 to support at-risk children in gaining competitive skills.
Ensuring Security & Engaging with Customers to Drive Growth IGT keeps well over 100 billion transactions safe annually with cutting-edge cybersecurity technologies. Through dialogue with customers, we focus our research and development on products and services that engage players and help transform the gaming world.
IGT is committed to helping our customers and communities stay ahead of the game with sustainable practices that reflect our values.”
—Marco Sala, CEO, IGT
To learn more, visit the Global Responsibility section of IGT.com for the full IGT Sustainability Report.
Stepping Up To Stay Ahead
Click here to read
To support sustainability within and beyond the gaming industry, IGT is expanding its corporate citizenship to participate in a set of United Nations Sustainable Development Goals.
Here are some of the other ways that IGT has worked to stay ahead of the game and foster sustainability in the past year:
Recognizing We Are Stronger Together IGT values diversity and inclusion, important drivers of innovation and growth. In 2017, we expanded our Executive Diversity & Inclusion Council to meet the evolving needs of our customers, our people, and our communities.
Staying Mindful of Our Resource Use Our teams around the world collaborated to enlarge the scope of the sites included in IGT’s environmental data-collection tool, one of the reasons why IGT has been recognized by the CDP as a leader in addressing climate change.
Supporting Responsible Gaming The collective efforts of the Company’s global Responsible Gaming Working Group made IGT the only vendor with distinct industry certifications for responsible gaming across the Lottery, Digital, and Gaming segments.
Helping to Build A Better Future IGT has made education a top priority in our community support, collaborating with schools and colleges on a wide range of initiatives, including the launch of a Women’s Entrepreneurship Program in Costa Rica in 2017. Through our After School Advantage program, IGT has built more than 300 digital-learning centers since 1999 to support at-risk children in gaining competitive skills.
Ensuring Security & Engaging with Customers to Drive Growth IGT keeps well over 100 billion transactions safe annually with cutting-edge cybersecurity technologies. Through dialogue with customers, we focus our research and development on products and services that engage players and help transform the gaming world.
IGT is committed to helping our customers and communities stay ahead of the game with sustainable practices that reflect our values.”
—Marco Sala, CEO, IGT
To learn more, visit the Global Responsibility section of IGT.com for the full IGT Sustainability Report.
A View from the Summit: Hot Topics in Lottery at WLS 2018
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September/October 2018 Public Gaming Magazine
Helping Lotteries Transform Play
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May/June 2018 Public Gaming Magazine
TAKING CARE OF BIZNESS - Click here to read this article
Several years ago, as our team was setting out to develop a more effective way to communicate and share data with the lottery retailer network we managed, we recognized that we could expand our vision. Not only could we bring vital information, training, and inventory management tools to retailers’ fingertips, we could offer lotteries something that wasn’t available in the industry: a full set of business intelligence tools that provide all lottery stakeholders with a range of solutions to identify growth opportunities, support execution, and save time and resources across all lottery touch points. From experience in Illinois, Indiana, and New Jersey, and as part of a larger team that manages lotteries in jurisdictions around the globe, we saw from an operator perspective that the available tools didn’t always alleviate the pain points associated with the lottery category. Since that time, IGT has fulfilled the original vision with a synchronized suite of nimble, user-friendly applications that lottery employees, sales staffs, and retailers can deploy to inform smarter, fact-based decisions and propel the actions that drive sales. These state-of-the-art applications – or BizApps – were shaped and are continually refined with extensive input from customers, retailers, sales reps, focus groups, user studies, and IGT’s lottery operational teams, who know the ins and outs of performance analytics, sales-force and retailer-network management, and the challenges faced by a telesales team aiming to drive same store sales. In a first for the industry, lotteries can now choose from a coordinated suite of smart and open business intelligence tools to manage the activities that drive growth.
By Kasia Cahill, Senior Director, Lottery Applications, IGT, and Beverly Herter, Director, Product Content Strategy, IGT
TAKING CARE OF BIZNESS - Click here to read this article
Several years ago, as our team was setting out to develop a more effective way to communicate and share data with the lottery retailer network we managed, we recognized that we could expand our vision. Not only could we bring vital information, training, and inventory management tools to retailers’ fingertips, we could offer lotteries something that wasn’t available in the industry: a full set of business intelligence tools that provide all lottery stakeholders with a range of solutions to identify growth opportunities, support execution, and save time and resources across all lottery touch points. From experience in Illinois, Indiana, and New Jersey, and as part of a larger team that manages lotteries in jurisdictions around the globe, we saw from an operator perspective that the available tools didn’t always alleviate the pain points associated with the lottery category. Since that time, IGT has fulfilled the original vision with a synchronized suite of nimble, user-friendly applications that lottery employees, sales staffs, and retailers can deploy to inform smarter, fact-based decisions and propel the actions that drive sales. These state-of-the-art applications – or BizApps – were shaped and are continually refined with extensive input from customers, retailers, sales reps, focus groups, user studies, and IGT’s lottery operational teams, who know the ins and outs of performance analytics, sales-force and retailer-network management, and the challenges faced by a telesales team aiming to drive same store sales. In a first for the industry, lotteries can now choose from a coordinated suite of smart and open business intelligence tools to manage the activities that drive growth.
By Kasia Cahill, Senior Director, Lottery Applications, IGT, and Beverly Herter, Director, Product Content Strategy, IGT
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